Did Hanlees Napa Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us – by how we support each other, our customers, and our community. Together, we are committed to making the world a better place.
The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
Providing comfort, hope, and confidence to children in urgent need
Subaru and its retailers partner with Operation Warm® to visit local homeless shelters and support agencies to provide children with brand-new necessities like coats, shoes, and socks.
These essential items not only help keep children protected, warm, and dry, they can also have a significant impact on a child’s mental and emotional well-being.
Through this partnership and other historical Subaru Loves to Help efforts, Subaru and retailers like us will have supported over 1 million children and adults in urgent need nationwide.
At Subaru, we believe what we leave behind is a reflection of who we are. That’s why Subaru and our retailers partner with the Arbor Day Foundation (TM) to provide and distribute 100,000 regionally appropriate trees across the country. We’re proud to establish the largest corporate tree distribution ever. Through this and other Subaru Loves the Earth initiatives, Subaru and our retailers have helped distribute and plant over 1.1 million trees.
Subaru believes we should all have a chance to lead a healthy life. That’s why for over 10 years, Subaru and its retailers like us have partnered with Blood Cancer United® and our local hospital to give warm blankets and encouraging messages of hope, written by our employees and customers, to support our community members living with cancer. Through our combined efforts during this partnership, we have supported over 550,000 cancer patients nationwide. Together, we are proud to be Blood Cancer United’s largest automotive donor.
Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning(R) by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom. Through our partnership with AdoptAClassroom.org, Subaru and its retailers have supported more than 950,000 students nationwide and are proud to be their largest corporate supporter.
Subaru believes all pets deserve a loving home. That's why retailers like us partner with our local animal welfare organization every October to provide direct financial assistance through a grant distributed by the ASPCA® and host pet events to help animals find loving homes. Through our partnership with local and national organizations, Subaru has donated over $70 million, supporting the rescue, adoption, and health of over 700,000 animals. We're proud to be the largest corporate donor to the ASPCA.
Subaru and its retailers believe in giving back to our communities. That's why for every new vehicle sold or leased during the Subaru Share the Love event, Subaru and its retailers, like us, makes a donation to national charities that our owners care about and to over 2,700 local charities where Subaru owners live and work.
Now, after 17 years, Subaru and our retailers have donated nearly $320 million to charity all to give back and to make the world a better place.
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Napa County Animal Shelter and Adoption Center
Expression of Hope
Willow Elementary School
Adopt A Highway
PROVIDENCE MEDICAL CENTER
Subaru and Hanlees Napa Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.
At Hanlees Napa Subaru, pets are family, and every family deserves access to care, safety, and love. To start the year with purpose, our team partnered with Napa Humane to host a free Vaccination and Microchipping Event for the Napa community so local pet families could protect their furry companions. "Subaru is known for being pet friendly, but for us it goes beyond that," said Sherley Sanchez, Love Promise Champion at Hanlees Napa Subaru. "We wanted to make sure pets in our community had the care they deserve, no matter their family's situation." Hanlees Napa Subaru went beyond a traditional sponsorship by contributing **$4,000 to Napa Humane**, covering vaccinations and microchipping for the first 75 cats and dogs. This helped protect pets from preventable diseases and increased the likelihood that lost pets would be reunited with their families. To make the day welcoming and special, the dealership hosted a complimentary taco truck for pet parents and provided Subaru branded dog bandanas, dog bowls, and waste bag dispensers. Families gathered on the lot, shared stories about their pets, and left with both essential resources and a stronger sense of community. "Events like this remove barriers of veterinary cost and keep pets safe in their homes," shared a representative from Napa Humane. "Hanlees Napa Subaru's support directly helps families and strengthens responsible pet ownership in Napa County." Hanlees Napa Subaru is proud to continue growing its partnership with Napa Humane, supporting their mission to improve the lives of animals and the people who love them. In total, the event resulted in $4,000 donated, 75 pets vaccinated and microchipped, and dozens more receiving pet supplies, meals, and pet safety education. Subaru team members Paulina, Victoria, Mike, and Ron volunteered throughout the event, welcoming guests, distributing supplies, assisting Napa Humane staff, and sharing the Subaru Love Promise message with attendees. Their hands-on involvement helped ensure every pet parent felt cared for and supported. "It was amazing to see how grateful people were," one team member shared. "You could tell this really mattered to them and their pets." Throughout the day, wagging tails, happy barks, and smiling families filled the dealership. Pets proudly wore Subaru bandanas while their owners enjoyed tacos, conversation, and the comfort of knowing their pets were safer and protected. "This is what the Subaru Love Promise looks like in real life," Sherley added. "It is about community, compassion, and showing up for the people and pets that make Napa home."
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, this is the reality. Hanlees Subaru partnered with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. On 2026-01-14, Hanlees Subaru donated 132 Shoes/Socks to Expressions of Hope. These essential items not only help keep children protected, warm, and dry, it has a significant impact on a child's mental and emotional well-being. At Expressions of Hope, we are so grateful for this gift that will help so many foster and at-risk families in our community, we look forward to continuing to partner with both Operation Warm and Hanless Subaru in the coming years!
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Napa, this is a harsh reality. Helping others strengthens communities, which is why Hanlees Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Hanlees Subaru have helped nearly 900,000 children and adults in urgent need. On 01/15/2025, Hanlees Subaru donated 120 shoes/socks to Expressions of Hope. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Kitty's happy story of her forever home started with an Instagram feature that promoted #subarulovepromise for our little senior underdog (undercat?), Kitty. She was shown snoozing happily, nestled in a catnip plant, enjoying a sunny day. Kitty, then named Latte’s story with Jameson Humane began when her former family had to relinquish her in 2015 after severe family allergies turned her into an outside cat and Latte hated her new life as an outdoor cat. That is when she was relinquished to Jameson Humane and adopted out to a quiet home with an older woman who had lots of love and time for Latte. She was then re-named Kitty and has seven wonderful years with her new human. Unfortunately, her human passed away and Kitty was taken to the Napa County Animal Shelter by a family member. Sandy, a Jameson Humane staff member and shelter volunteer, sees Kitty there and knows she needs to help get this gorgeous, senior girl out of the shelter and into a home. Sandy talks with us at Jameson Humane and we jump right in to help! It’s now early 2022, Kitty is back with us at Jameson Humane, enjoying all the best sun spots around the catio, loving life. One sunny summer day in Napa, Kitty was living her best life, snoozing in a large pot, surrounded by a catnip plant. Sound asleep, happy as can be. Our Director of Social Media, Maral, sees this and knows we need to share this cuteness with the world so it’s sent to Jenni our Social Media Extraordinaire, it’s posted and now we are back to the beginning of our story…the Instagram post. Kitty/Latte’s original family, Katrina and Stacie, see this Instagram story, absolutely convinced that this is their cat and contact Melissa, Fosters and Adoptions Manager at Jameson Humane. Instagram stories are only viewable for 24hrs so it was a magical, serendipitous window of time that Kitty’s story was available and Katrina saw her. After many conversations and some investigative work, we confirmed that Kitty is in fact their previous cat, Latte and the amazing part of it all is that they wanted to adopt her! Latte/Kitty can now live out her golden years in a comfy home with all the sun spots an arthritic girl could ask for, back to where it all started with her original family. A beautiful story, now full circle. Katrina and Stacie shared this about Latte…“Latte fits into our family just perfectly. We are so happy and lucky that we found her. The girls (9 yr old twins) are great with her and love spending time brushing her. Thank you to Jameson Humane.” Thanks to great partners like Hanlees Subaru who support the underdog, Kitty/Latte and so many other senior underdogs can find loving, wonderful, supportive homes to live out their best years.
The last Saturday in October was a fortuitous one for Sami & Brian…and Burt & Ernie. Keen to work together to find as many homes for their kittens, cats, and even pigs (!) as possible – Jameson Humane, supported by Rick Hayes from Hanlees Subaru, joined forces at the Napa Farmers’ Market for one last adoption event for the October, “Subaru Loves Pets” campaign. “I’m flattered that our story has touched your hearts as much as he has touched ours. On the day we fell in love, I was only expecting to be bringing home fresh produce from the Farmers’ Market but instead was blessed to be bringing home a new family member. On our way out of the market, there you were, Jameson Humane, with a few of your lovely animals. My boyfriend, Brian, wanted to come over and say hello to the handsome pigs. While he was distracted feeding them fresh apples, I wandered over to your kittens. When he noticed I wasn’t standing next to him, it was already too late! I had Ernie cuddled in my arms and was absolutely in love. I felt an immediate connection to him. I thought I was going to have to set Ernie down and go home but Brian saw the love and joy in my eyes and said “yes” before I had even thought about asking if we could adopt. I was so shocked by his response that I broke out into tears. Tears of JOY!!! Those tears were soon matched and cascading down to the whole Jameson team on site. Everyone was touched by the moment and the news of Ernie finding his forever home. We have another cat rescue at home, our son, Burt. We were a little nervous to see how they would react to each other. However, we have been overjoyed by their immediate connection. Burt now has a little brother, Ernie, and they are best friends! We are a very happy family! Thank you Jameson Humane and Subaru!” Sincerely, Burt & Ernie Brian & Sami
On July 9th, the Leukemia & Lymphoma Society's (LLS) Greater Bay Area Chapter teamed up with Hanlees Subaru to deliver blankets and arts & crafts kits to UCSF Benioff Oakland Children's Hospital. Our Subaru contact, Cherry, was phenomenal and was so excited to make the delivery on behalf of Hanlees Napa Subaru. When we arrived at the hospital, we gathered a few nurses and staff to take a quick photo before going on a tour and bringing the blankets inside. Our hospital contact, Colleen, was so lovely and showed us the many beautiful rooms of the recently built cancer center. They had a cancer library room where they could find almost any book from current to the last 5 years or so written about cancer. They also offer two computers for patients to use for fun or for any research on their diagnosis. She also mentioned a woman was in that room every day to assist people with looking up and finding information needed. They also, much to our surprise, had an acupuncture table hidden behind a screen and perform acupuncture on patients to battle the negative side effects of chemo and radiation. Colleen mentioned that they only have someone there to do it a few times a week and for only a few hours and the time slots book up completely each week. She proceeded to walk us to the waiting room area which had floor to ceiling glass windows that looked out over wine country with forestry and vineyards right below and they chose that view for the waiting room to create a sense of peace and calm for those waiting. Colleen then took us past the treatment room where a few patients were currently getting their round of chemotherapy. We were not able to take photos with the patients but were able to deliver blankets to some of the patients there and one woman immediately wrapped the blanket around her shoulders to keep her warm as she waited for treatment. She smiled big and graciously thanked us for the blanket that she kept draped around her the whole visit. At the end of the tour, Colleen talked to us about the large Tree Of Hope in the middle of the check-in and waiting area. The symbols engraved as part of the tree were chosen by past cancer patients and current cancer patients treated there during the time the tree was being created. When someone is newly diagnosed they write a note of hope and put it in a beautiful silver capsule and drop it into a small hole in the tree to stay. Once a patient enters their survivorship stage and complete all chemo and radiation, they get to hit a beautiful large gong in the same as area as the Tree Of Hope to symbolizing the closing of that chapter. It was a beautiful experience and a state-of-the-art beautiful cancer center and one stop shop for patients in the area. Thank you to Hanlees Subaru for making a difference!
Thank you, Hanlees Napa Subaru! On June 28, together with the Leukemia & Lymphoma Society's Greater Bay Area Chapter, Hanlees delivered blankets, arts & craft kits, and care cards for cancer patients at the Martin-O'Neil Cancer Center. At the delivery, we were greeted by four-year-old Gertie, a leukemia survivor, and her mom, Jeni. As soon as Gertie saw us, she ran up and gave each person a huge hug! Gertie was diagnosed with AML when she was only one. Everyone was touched seeing Jeni tear up as she told the story of Gertie's diagnosis and months-long treatment. Even more, Jeni shared that Gertie still has the Subaru Loves to Care blanket that she had received last year! Suzanne and Aly from Hanlees made sure that Gertie received an art kit to add on to that - Gertie loved it so much that she didn't let it out of her sight! Afterwards, everyone enjoyed a tour of the Cancer Center given by Colleen, Clinical Navigator. After seeing all the wonderful resources they provide for their patients, from art therapy to acupuncture to peaceful garden spaces, everyone agreed that this was the perfect place to donate these items to make the biggest impact for local patients in the Napa Valley. Colleen was especially touched to see the amazing messages of hope from Hanlees customers on the care cards and was so happy to be able to give them to patients along with the blankets. We are so grateful to Hanlees Subaru for making a difference for cancer patients!
Did you know the monarch population in the United States has declined by more than 90 percent in recent years? For the month of April, Hanlees Subaru is partnering with the National Wildlife Foundation for the Butterfly Heroes Program. Butterfly Heroes seeks to bring awareness to the declining population and connect our community of gardeners and kids, families, and schools alike to help the monarchs and other pollinators. Creating monarch and pollinator habitat is a wonderful opportunity for observing one of nature's most miraculous occurrences. The unique transformation the monarch butterfly undergoes during its lifecycle from egg, caterpillar (larva), chrysalis to the delicate yet resilient butterfly is wonderfully intriguing for students and teachers alike. Hanlees Subaru will have a butterfly habitat planter on site and be giving away seed kits. Stop in and check it out. We also encourage you to be a butterfly hero and grow your own butterfly habitat at home. It's a great activity for the kids or grandkids!
On the morning of Sunday, August 24, 2014, families across Northern California were jolted awake by a 6.0 magnitude earthquake. Hanlees donated $6,877 to the Napa Earthquake relief fund. Because of the donation the Red Cross was able to help people such as Juan Lopez. Here's his story: For the Lopez family, the Red Cross shelter provided hope, help and a safe place to stay immediately after the earthquake. Connie, a mother with a hearing deficiency, her infant son and two older children made it safely to the Red Cross shelter in Napa and quickly won everyones hearts. Connies son, Juan, recalls At that moment [the earthquake started] we didnt know what to do. We were lost. With the help of Red Cross volunteers, the Lopez family could achieve some kind of normalcy after the devastation. There was food up against a wall next to a kitchen, shares Juan, and they gave us cots to sleep inside. The Red Cross shelter - it did feel like a sign of hope. Because of the Red Cross, and generous donors like you, the Lopez family was able to transition out of the shelter and into safe housing following the earthquake. When I see that theres a catastrophe, and I see that theres a Red Cross there, I know that its a place of hope for people, Juan says. Hanlees is proud to contribute to the Red Cross and what they have done with our community following the earthquake.
Hanlees Subaru has donated $6,877 to the American Red Cross Napa County Earthquake Relief Fund!
Hanlees Napa Subaru is proud to support Meals On Wheels of Solano County! Meals on Wheels of Solano County delivers meals to home-bound seniors in Benicia, Dixon, Fairfield, Rio Vista, Suisun, Vacaville and Vallejo and is in need of help from the community with donations and supplies. Hanlees is happy to be a partner with this organization.
Hanlees Napa Subaru is proud to support Meals On Wheels of Solano County! Meals on Wheels of Solano County delivers meals to home-bound seniors in Benicia, Dixon, Fairfield, Rio Vista, Suisun, Vacaville and Vallejo and is in need of help from the community with donations and supplies. Hanlees is happy to be a partner with this organization.
Hanlees Napa Subaru participated in the Subaru Loves the Earth E-Waste Recycling event. Hanlees was able to collect computers, monitors, printers and other old electronics to be recycled and not end up polluting our earth from a landfill. Hanlees appreciates our community and love to help keep our earth green!
On August 24th 2014, Napa suffered greatly with the earthquake that shook the city in the middle of the night. When this happened, Hanlees Subaru took action to help the community. The dealership team made the decision to close the store and then reached out to local charities to assist. Food, water, and necessities were donated to help those in need. The team believes it was the right thing to do to help others when they could not help themselves. This is just an example of how Hanlees appreciates their community and gives back. The team is committed to sharing the love and helping others!
On August 24th 2014, Napa suffered greatly with the earthquake that shook the city in the middle of the night. When this happened, Hanlees Subaru took action to help the community. The dealership team made the decision to close the store and then reached out to local charities to assist. Food, water, and necessities were donated to help those in need. The team believes it was the right thing to do to help others when they could not help themselves. This is just an example of how Hanlees appreciates their community and gives back. The team is committed to sharing the love and helping others!
Did Hanlees Napa Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
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